We can be reached via e-mail at help@pyramidcollection.com
Or you can reach us by telephone at 1-800-333-4220

Credit-card numbers and customer information DOES NOT reside on our Web Server, but is transmitted securely using 128 bit encryption to our OFFLINE fulfillment system.

For each visitor to our Web page, our Web server automatically recognizes only the consumer's domain name, but not the e-mail address (where possible).

We collect the e-mail addresses of those who communicate with us via e-mail, information on what pages and sites consumers access or visit, user-specific information on what pages and sites consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations.

The information we collect is used to improve the content of our Web page, used to notify consumers about updates to our Web site and is used to contact consumers for marketing purposes.

If you do not want to receive e-mail from us in the future, please let us know by sending email to us at the above address or calling us at the above telephone number or writing to us at the above address and telling us that you do not want to receive e-mail from our company.

If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by sending email to us at the above address or calling us at the above telephone number or writing to us at the above address. Also you may receive mailings from other reputable companies. You can, however, have your name put on our do-not-share list by sending email to us at the above address or calling us at the above telephone number or writing to us at the above address.

Please provide us with your exact name and address. We will be sure your name is removed from the list we share with other organizations.

Persons who supply us with their telephone numbers on-line may receive telephone contact from us with information regarding orders they have placed on-line. Please provide us with your correct phone number. We will be sure your name is removed from the list we share with other organizations.

BACK TO TOP

• On Line - Order directly over the web on our Secure Web Server.
• By Phone - Dial Toll Free at 1-800-333-4220. Telephone Sales Associates are on call 24 hours a day, 7 days a week, 364 days a year (Customer Service is closed on Christmas Day). Please be sure to have your completed order form and credit card information ready when you call.
• By Fax - Fax in Your Order Toll Free to 1-800-866-3235. Credit card orders only.
• By Mail - Enclose printed order form, payment or credit card information and mail to...

  Pyramid Collection
  Altid Park
  P.O. Box 3333
  Chelmsford, MA 01824-0933

• Gift Orders - We'll be happy to include your personal message! There is no extra charge for this service.

BACK TO TOP

BACK TO TOP

• Please allow 5-9 business days for delivery of in-stock merchandise. Items ordered together are not necessarily shipped in the same package. For quicker delivery, use our affordable Rush Service, 2-day Express Delivery or Next Day Service.

• For in-stock merchandise ordered by 2 PM Eastern Time by phone or Internet, add $4.95 to Standard Shipping/Insurance charges. (Not available where "Express Delivery not available" is in item description.)
  • Eastern and Central Time Zones: allow 3-4 business days for delivery.
  • Mountain and Pacific Time Zones: allow 5-7 business days for delivery.

• For in-stock merchandise ordered by 2 PM Eastern Time by phone or Internet, add $11.95 for 2-Day Express to Standard Shipping/Insurance charges. (Not available for APO, FPO or P.O. Box addresses or on some items as indicated in item description.)